Legal notice

Honey Sutra Nepal

1. General Information

Business Name: Honey Sutra Nepal
Business Type: Online Adult Wellness Store
Location: Kathmandu, Nepal

This website is owned and operated by Honey Sutra Nepal. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions.

2. Age Restriction (18+ Only)

All products available on this website are strictly intended for individuals aged 18 years and above.

By using this website, you confirm that you are at least 18 years old. If you are under 18, you must not use this website.

3. Privacy & Confidentiality

We respect your privacy and are committed to protecting your personal information.

All orders are shipped in 100% discreet packaging
No product details are mentioned on the parcel
Customer data is kept strictly confidential
We do not sell or share your personal information with third parties

4. Product Disclaimer

All products sold on this website are intended for personal wellness and lifestyle purposes only.

These products are not medical devices
They are not intended to diagnose, treat, cure, or prevent any medical condition
Use products responsibly and as directed

Honey Sutra Nepal is not liable for misuse of products.

5. Orders & Payments

Orders can be placed through the website or messaging platforms
Cash on Delivery (COD) is available across Nepal
Orders can be canceled before dispatch only

We reserve the right to cancel any suspicious or fraudulent order.

6. Shipping & Delivery

Delivery is available all over Nepal
Estimated delivery time: 2–5 business days (depending on location)
Delays may occur due to external factors beyond our control

7. Return & Refund Policy

Due to hygiene and safety reasons:

❌ Used or opened products cannot be returned
❌ Returns are not accepted for personal preference

✔️ Returns/replacements are only accepted if:

Wrong product delivered
Product is damaged upon arrival

All issues must be reported within 24 hours of delivery.

8. Limitation of Liability

Honey Sutra Nepal shall not be held liable for:

Any misuse of products
Any indirect or consequential damages
Any loss arising from improper use of the website or products

9. Prohibited Use

Users must not:

Place fake or prank orders
Misuse the website or services
Attempt fraud or illegal activities

We reserve the right to block users and take legal action if necessary.

10. Intellectual Property

All content on this website (text, images, branding, logo) is the property of Honey Sutra Nepal and may not be copied or reused without permission.

11. Changes to Terms

We reserve the right to update or modify this Legal Notice at any time without prior notice. Continued use of the website means you accept those changes.